Financial Aid Generalist-Temporary-One Year Assignment

Department/Division Introduction

The Student Affairs Division provides a wide variety of program and services for the College at its Paramus campus, Lyndhurst and Hackensack locations, and its online programs, including the administration of Financial Aid, Bursar, Admissions, Advising, Registration, Athletics, Summer Intensive, Testing, Student Life and Conduct, and NJ Stars. The division strives to enable the college to carry out its mission, “To inspire our community to realize a better future,” by continually improving the quality of our services to meet the College’s needs.

The Financial Aid department assist students in planning for and meeting expenses associated with attendance at BCC. We focus on establishing aid eligibility, awarding grants, loans, and employment and providing financial aid counseling for the resolution of problems associated with financing an education.

Position Summary/Job Description

This position provides support to students with the administration of the NJ State Community College Opportunity Grant (CCOG) program.  The position will provide outreach and counseling to potential CCOG students assisting throughout the application process.   The individual will also liaison with various offices, including Admissions, Bursar, Academic Counseling, and Finance to promote the CCOG program and assist with management.

Reports to:  Director of Financial Aid

Responsibilities include but are not limited to:

  • Accurately respond to all student inquiries via email, phone or in person.
  • Assist NJ Dreamers students with completing the State NJ Dreamers application.
  • Represent the Financial Aid department and CCOG program at various on-campus events, including orientation, open house programs, and workshops.
  • Serve as a resource to faculty and staff on issues pertaining to recruiting students and functioning as a liaison to community-based resources.
  • Post CCOG award to student’s financial aid records and ensure funds are accurately posted to student’s account.
  • Reconcile funds on a monthly basis and meet all state reporting deadlines.
  • Additional duties as assigned.

Required/Minimum Qualifications 

  • Bachelor’s Degree preferred
  • Associate’s Degree with two years’ experience working with individuals in nontraditional careers within an institution of higher education.
  • Experience working in student advising required.
  • Knowledge of state and federal laws and statues relating to the rights of individuals with disabilities with specific attention to Section 504 of the Rehabilitation Act and the Americans with Disabilities Act.
  • Ability to develop workshops and possess strong presentation skills.
  • Able to maintain accurate files and records to ensure documentation in compliance with established policies and regulatory guidelines.
  • Must be proficient with Microsoft Office programs required.
  • Strong analytical and problem-solving abilities, excellent organizational and time management skills.
  • Must possess excellent customer service skills and have ability to multi-task assignments.
  • Must have sound judgment capability and ability to make routine decisions.
  • Must be a team player, as well as, able to work independently and ability to work respectfully with a diverse student and employee population.

Preferred Qualifications

  • Knowledge of Federal and NJ State financial aid a plus.
  • Full knowledge and understanding of FERPA is preferred.
  • Proficiency with Ellucian-Colleague (formerly Datatel) or similar higher education student information system.

Contact Information
All interested candidates should send a letter of intent (including the job code FAG), resume, salary requirements and three professional references with current contact information.  To ensure full consideration, all requested application materials must be received by October 30, 2021.  Send materials by email with the appropriate job code in the subject line to [email protected].

Bergen Community College
Department of Human Resources
400 Paramus Road, Room A-316
Paramus, New Jersey 07652 

EOE/NJ First Act Employer/Smoke-Free and Drug-Free Workplace

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